Foniva Contact Center Software

asterisk chain calling (follow me)

Between all cool features coming with asterisk 1.4, app_followme is a nice one.

It allows you to send the same call to multiple consecutive destinations and end

up in a voicemail if none of the destinations answers.

-= Info about application ‘FollowMe’ =-
[Synopsis]
Find-Me/Follow-Me application

[Description]
FollowMe(followmeid|options):
This application performs Find-Me/Follow-Me functionality for the caller
as defined in the profile matching the <followmeid> parameter in
followme.conf. If the specified <followmeid> profile doesn’t exist in
followme.conf, execution will be returned to the dialplan and call
execution will continue at the next priority.

Options:
s    - Playback the incoming status message prior to starting the follow-me step(s)
a    - Record the caller’s name so it can be announced to the callee on each step
n    - Playback the unreachable status message if we’ve run out of steps to reach the
or the callee has elected not to be reachable.
Returns -1 on hangup

As you can see, you can use this feature and provide the called user followme-id as predefined in followme.conf.

This feature can be use if you want an inbound call to ring to the desktop, then ring to the cell phone if not answered, then goes back to the voicemail.

Source:

http://www.voip-info.org/wiki/view/Asterisk+Tips+follow+me

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